A business process that I have recently taken part in is by buying a new phone. I recently bought a brand new BlackBerry mobile device and there were business processes involved in buying the device. These business processes were:
Activity - by buying the phone itself from the provider I took part in the activity of purchasing the phone and the procedures the provider follows by inputting information into a computer and checking the the database if they even have the phone
Resources - the resources could be the people working to help you buy the phone of your choice and another resource could be the money you use to pay for the phone
Facilities - the inventory and database used to help me provide the phone I want are facilities to help me purchase the phone. Also, the factory that the phone is made is a facility and also the call centre is a facility that is used to provide help for you
Information - telling the provider that you want to buy the phone and thus making them create an invoice with your information and then having the product shipped is with information that you provide helps with these processes
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